Who we are
We are an IT / general tech support business. People use our Services to gain advice on their computer-related problems and to be offered a potential solution for a fee. Our Services are available to anyone, with our target consumers being private citizens and owners of small/micro businesses. We offer our Services to Castleford and its surrounding areas, and can also offer Services outside of that area within reason. Our website address is: https://advotec.co.uk.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Services
This Privacy Policy applies to advotec.co.uk and your use of our Services. As a Visitor or Member of our Services, the collection, use, and sharing of your personal data is subject to this Privacy Policy.
Client machines during our Services
We respect your right to privacy, and as such, we will ensure any private data stored on a machine you have presented to us for one of our Services shall remain intact and untouched. You may also request we erase or backup all private data on any machine you present to us. At no point do we collect any of said private data.
Cookies
If you utilise one of our request forms or leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
What data we collect
If you request the use of our Services, we receive your name, email address, and phone number. If you are requesting on behalf of a business, we also receive said business’ name and website, if the business has one.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
If you have requested our Services, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Any data you send via one of our request forms or comments may be checked through an automated spam detection service.