Tales from the Workbench – BSOD on boot

Every so often, we may post about unique repair jobs we here at ADVOTEC are tasked with, and what we did to fix them. This time, a laptop that boots into a BSOD.

We had a laptop come in that wouldn’t boot properly. It would blue screen every time we tried. Luckily, we were able to fix it using a Windows 11 recovery drive. Booting into the drive, we opened command prompt and, after checking the hard drive was being recognised using the DISKPART command, we then fixed the booting issues using the SFC command, which checks the system files and fixes them if any are corrupt. That did fix the blue screen issues, however the laptop still would not boot into the hard drive; it always ended up in the BIOS instead. To fix that, we were able to add the hard drive to the BIOS’ Boot Priority list. If you’ve got a computer that won’t boot, bring it down to us in ADVOTEC and we’ll sort it out for you.